WHEN AND WHICH DATA WE COLLECT
We collect data, such as e-mail, username, password and optionally country, first and last name, company details, telephone numbers and billing details in case of subscription. The Company also collects information from your computer such as IP address, hardware IDs, workstation fingerprint and timestamp in order to apply service licensing policies. The Company also collects information from your computer such as the number of distance requests per day, requests’ archives, time between log-ins the amount of support data being used for optimization purposes Your IP Address is stored for technical reasons, as well as for system security reasons of seametrix.net (server, data base etc), while at the same time it is used for internal company and various statistics. We may also process your name, email address and your request if you contact us using the website’s contact form. We DO NOT collect NOR KEEP credit card information. The data you provide is securely kept in the servers of the Company, which fully complies with all current legal obligations regarding their processing. Transaction data, including personal data, may be transferred in other companies within EU in order to process your payments.
PURPOSE AND LEGAL BASIS OF PROCESSING
The purpose of your personal data processing is mainly to ensure the safety and the efficient functioning of the Services provided to you, i.e. the purpose for which you subscribe. Your data is specifically collected in order to grant you access to the Services and it is being processed for the purposes of protecting our copyrights (control of copy attempts) and improving our Software and Services. In some cases the purpose of processing your personal data is to promote our products and services to our users, as well as to fulfill the Company’s legal obligations. Legal basis for the processing is the performance of your contract with the Company, the compliance with the Company’s legal obligations and, regarding newsletters, the Company’s legitimate interest to promote its products and services to its clients.
WAY OF PROCESSING
CONFIDENTIALITY OF INFORMATION
The Company may use your e-mail address for commercial purposes related to your registration, in order to inform you about promotions and updates of its products, or in order to send you messages concerning your use of the Website and/or Seametrix application. In each e-mail you will have the option to delete your e-mail from our recipients list (opt-out).
Of all the different types of cookies that exist, the Company uses the following:
a) Absolutely necessary: Technically necessary cookies are essential to the proper operation of the Website, as they allow you to browse and use its functions. These cookies do not recognize your individual identity. Without these cookies, we cannot ensure that our Website and our Services will function effectively.
b) Statistic Cookies (Google Analytics): We use google cookies in order to categorize our visitors and to collect statistical information on the Website’s traffic. These cookies collect information about how you use the site, for example, which pages you visit most often. These cookies collect aggregate, anonymous information that does not identify a visitor. They are used exclusively to improve the performance of a Website. For more information on Universal Analytics and cookies please visit https://support.google.com/analytics/answer/2838718?hl=en.
c) Facebook pixels: Facebook pixel is a statistical promotional tool that allows us to measure the effectiveness of our ads, to optimize and to reach the right audience to display our ads on Facebook.
d) Marketing cookies: We use marketing cookies in order to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual User and thereby more valuable for publishers and third-party advertisers.
YOUR RIGHTS IN RELATION TO YOUR DATA
You always have the right to access, edit, correct or update your data, ask for more details on the processing, to express your objection to it, or request the portability and deletion of your data at any time pursuant to the provisions of the applicable data protection legislation. You also have the right to lodge a complaint with the Personal Data Protection Commission of Bulgaria, if you believe that your rights have been violated. In any case you may contact Us for any matter relating to your personal data, using the following contact details:
185, Vasil Levski str.
Floor 2 – Office 8
5800 – Pleven – Bulgaria
Tel :+359-64-970 900
+30-211 780 9999